Assa Abloy TRAKA UD0011 - Types of Identification; Multiple PIN Attempts; Other Identification Methods

V9.7 01/05/20 UD0011 Page 21 of 177
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7. TYPES OF IDENTIFICATION
The way in which you access the system depends upon the type of identification device fitted, e.g. biometrics reader,
card reader or simply a Keypad ID. In addition to a user’s primary means of identification, a user may also be given a
Secondary PIN providing extra security. Depending on your system configuration, identifying yourself to the system can
be accomplished in several ways.
Any Traka Touch system, including those equipped with a biometric (finger) reader, is capable of being fully operated
by users without the use of biometric data. Users therefore have a genuine choice about giving consent for their biometric
(finger) data to be held and used within the system for this purpose, or not. A user who chooses not to give consent for
their biometric (finger) data to be used to identify themself to the Traka Touch system is able to use a Keypad ID (as
described below).
7.1 MULTIPLE PIN ATTEMPT S
A user that has been assigned with a PIN maybe granted a number of attempts to access the system after successfully
being identified by their primary means of identification. The default number of attempts is set to 3.
When a user unsuccessfully enters their PIN, they will see the following message on the screen:
If by the third attempt, the user still enters an incorrect PIN, they will see the following message on the screen:
At this point, the user will be logged out and an event will be recorded which can be viewed as an exception report in
TrakaWEB.
The number of attempts can be set via a configuration through Traka and also through General Options in Traka
Touch. The value can be set between 0-10. However, setting the value to zero will only display the User NOT Found!
Message after an unsuccessful PIN entry. The user will not be logged out and no report will be generated.
7.1.1 OTHER TYPES OF IDENTIFICATION
Other types of identification are also supported; these include iButton/Dallas Keys or an OSDP (Open Supervised Device
Protocol) card reader interface. The minimum app and software requirement for these devices is Traka Touch 2.4.0 and
TrakaWEB 3.5.0. For more information, please contact Traka.
NOTE: If this is the first time the system is being used, an Admin user will need to be created. Refer to the
‘Users’ section for more information.