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10.2 OVERRIDE OF AN EMPTY SLOT
Should an iFob develop a fault and become unrecognisable by the system, the slot will be shown as empty on the Touch
screen. A standard user will be unable to remove any iFobs in this situation. An admin user will be able to release any
faulty iFobs by selecting them from the Touch screen by selecting the empty slot. An event will be recorded which can
be viewed in Reports. It will be shown as ‘Admin Override of Empty Slot’.
10.3 RETURNING AN ITEM
You must return the iFob to the correct position.
1. Access the system.
2. Check the tag number on the key bunch.
3. Insert the iFob into the matching position number.
10.4 ITEM IN WRONG SLOT
When an item is returned to the incorrect position, the system will prompt you to remove the item and return it to the
correct position.
In addition to the touch screen giving you instructions, the receptor strip LED’s will illuminate and guide you to the
correct slot.
10.5 NO DOOR SYSTEMS
If your system is a no door system, the method for removing iFobs is the same as the method used for a system with a
door. However, by default once an iFob has been removed, the user will automatically be logged out of the system.
NOTE: An option is available to override this, which will leave the user logged in until they press the logout
button or their session times out. This option must be enabled in the configuration file.
When returning iFobs, the user can either log into the system first, or simply place the iFob back into its position without
logging in. If the user returns the iFob without logging in, then any features such as Reason Logging or Notes Logging
etc. (used in conjunction with TrakaWEB) will not be requested. If the user does log into the system to return an iFob,
then any Reason Logging or Notes Logging etc. will be requested.
NOTE: If the user returns an iFob without logging in it is not possible for the system to know who returned
the iFob. Therefore, no user name will be logged against the iFob returned event.
On a system with a door, once the door is closed the user is automatically logged out. On a no-door system, there is a
logout button available for the user to logout at any time.