V9.7 01/05/20 UD0011 Page 84 of 177
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Each block represents a different stage of communication with TrakaWEB. See below for a description of each stage.
NOTE: This table is correct as of Traka Touch App v2.0.0
The blocks will turn black as each new stage of communication begins. If an error occurs at any stage, then the final
block will turn black and then light grey for one second before reattempting the cycle again. For example, if there was
a communication problem whilst receiving user changes from TrakaWEB (block 4), then the status cycle will skip all
other stages and move straight to the Synchronisation Error block (block 13).
As long as the error remains, the status block will continue to cycle through the stages they have already completed
accompanied by the Synchronisation Error block. Once the error has been fixed, normal communication will resume.
NOTE: One of the most frequent causes of a communication error is attributed to the firewall inbound and
outbound port configuration.
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