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Asus Chromebox 5 User Manual

Asus Chromebox 5
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ASUSTeK Computer Inc.
[Chromebox 5 / CN67]
RMA Shim Flow for Self-Repair

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Asus Chromebox 5 Specifications

General IconGeneral
Operating SystemChrome OS
BluetoothBluetooth 5.2
Power Supply65W Power Adapter
GraphicsIntel UHD Graphics
Memory8GB or 16GB DDR4
Storage128GB, 256GB NVMe SSD
WirelessWi-Fi 6E (802.11ax)
Front I/OUSB 3.2 Gen 2 Type-C, USB 3.2 Gen 2 Type-A
Rear I/O2 x USB 3.2 Gen 2 Type-A
ConnectivityWi-Fi 6E, Bluetooth 5.2, Ethernet
PortsUSB Type-C, USB Type-A, HDMI, RJ45
CPUIntel Core i3-1215U / Intel Core i5-1235U
Weight1.1 lbs

Summary

RMA Shim Flow Introduction and Preparation

Introduction to RMA Shim Flow

Explains the RMA shim flow's purpose for reinstalling firmware after component replacement.

Preparation for RMA Shim Installation

Lists required items: computer with internet and an 8GB USB flash drive.

Create Bootable RMA Shim USB Drive

Guides on downloading the Chromebook Recovery Utility and the RMA shim image.

Disable Hardware Write Protection

Locate and Short Write Protection Pin

Instructions to remove cover, find pin, and short it to disable hardware write protection.

Enter Developer Mode

Initiate Developer Mode Entry

Steps to connect power, press buttons, and respond to prompts to start developer mode.

Confirm Developer Mode Transition

Details the warning about data erasure and the prompt to confirm developer mode.

Enable USB Boot and Install RMA Shim

Configure USB Boot and Reboot

Enter credentials and run commands to enable USB boot and initiate reboot.

Initiate RMA Shim Installation

Instructions to tap Ctrl+U during reboot to start the installation process.

Complete RMA Shim Installation

Steps for installing the shim, removing the USB, and disconnecting power.

Finalize Device Information

Initialize Factory Test Mode and Update Data

Boot to factory mode, update serial number, and select region.

Auto Firmware and HWID Update

Instructions for auto-updating firmware and performing auto HWID checking.

System Finalization and TPM Check

Includes auto TPM check and system reboot for data writing.

System Wipe and OOBE Boot

The system initiates wiping, shuts down, and boots to Out-of-Box Experience.

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