Problem Possible Solution
Power LED is not ON
Press the button to check if the monitor is in the ON mode.
Check if the USB Type-C cable is properly connected to the monitor and the
computer.
The power LED lights amber and there is no
screen image
Check if the monitor and the computer are in the ON mode.
Make sure the USB Type-C cable is properly connected between the Portable
USB Monitor and the computer.
Inspect the signal cable and make sure none of the pins are bent.
Connect the computer with another available monitor to check if the computer is
properly working.
Screen image is too light or dark Adjust the Brightness settings via the button.
Screen image bounces or a wave pattern is
present in the image
Make sure the USB Type-C cable is properly connected between the Portable
USB Monitor and the computer.
Move electrical devices that may cause electrical interference.
Screen image has color defects (white does not look
white)
Inspect the USB Type-C cable and make sure that none of the pins are bent.
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