Asus VP299CL Series - Troubleshooting (FAQ)

3-15
ASUS LCD Monitor VP2
99
Series
3.3 Troubleshooting (FAQ)
Problem Possible Solution
PowerLEDisnotON
• Press the button to check if the monitor is in the
ONmode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu OSD.
Select“ON”toturnonpowerLED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ONmode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform Reset via OSD.
• AdjusttheR/G/BcolorsettingsorselecttheColor
Temperature via OSD.
Nosoundorsoundislow • Make sure the audio cable is properly connected to
the monitor.
• Adjust the volume settings of both your monitor and
computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Make sure the audio source is correct on the OSD.