AT&T 854 - Troubleshooting: Signal & Power Issues; Intercom Paging Signal Issues; Conversation Joining Problems; Line Light and Tone Signal Issues

Problem
Actions
lntercom
poging
signols
not
received
Connot
join
o conversotion
in
progress
Line
lights
ore on
even
through
no line
is
connected
Tone
signols
do not
octivote
o remote
device
Ans,vering
mochine
does
not
onswer
on line
Operofion
during
o
power
foilure
Numbers
stored
in
o memory
locotion
not
dioled
conectly
Connot
use DND,
TIMER,
ALLPAGE
oT SET
Difficulty
dioling long
dis-
tonce
Coller lD
numbers
Other
problems
o
Check
to make
sure you
have programmed
your
intercom
number
correctly.
The
854
Privacy
feature prevents
another
854
set from
intemrpt-
ing
a
conversation.
Make
sure
you
press
the line
button
to release
privacy.
Make
sure
the system
is programmed
for
that line
being
absent
(see
page
9).
r
Tone
signaling
does not
work
during
confercnce
calls.
o
The
phone
generates
tones
of fixed
duration,
which
may
not
be
long
enough
to
activate
some
devices
such
as
answering
machines.
Telephone
answering
machines
must
connect
directly
to
the line.
If
you
have
a twoline
answering
machine,
it must
connect
to
a
two-line
jack,
or
to two
jacks
on different
lines.
The
854
does
not
operate
during
a
power
failure.
you
should
have
a non-854
telephone
to
use
during
a
power
failure
You
can
store
up to 16
digits
in
a memory
location.
If
the
number
stored
did
not
dial correctly,
you
may
have
stored
more
than
16
digits.
See page
23'Special
Memory
Features,
Dialing
Long
Phone
Numbers'.
Make
sure
"LOWER
is
NOT
on.
If LOWER
appears
in
the
display press
LOWER
to
turn ir
off.
You
do
not need
to
add
a
"
I
"
before
dialing
the
number.
The
854
adds
a
"I"
before
dialing.
Make
sure
you
have
followed
all the instructions
in
this
booklet.
If you
continue
to have problems,
call
the
AT&T
National
Sales
and
Service
Center
at I 800 222-3ll
l. If
you
cannot
correct
the
problem,
disconnect
the
telephone
and refer
to
the
AT&T
Limited
Warranty
section
on
page
37.
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