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Appendix
Troubleshooting
System screens all my incoming home calls.
f You may have set your telephone to screen all unknown home calls (see
page 114). The telephone asks callers to announce their names or press
the pound key (#). We recommend that you add the phone numbers of your
family members and friends, and desired businesses to your Directory (see
page 89), or add their names to the Star name list (see page 124). This
will avoid Smart call blocker to screen their calls.
f To turn call screening mode o, see Set call screening mode on/o on page
129.
My telephone does not screen incoming cell calls.
f The screening feature of Smart call blocker is applicable to home calls only. All
incoming cell calls will get through and ring. You can block calls of a cell phone
number by adding the number to the block list. See Block list on page 119.
I want to block a cell phone number.
f If you want to block calls of a cell phone number, add the number to the
block list. See Block list on page 119.
While screening a home call, the telephone suddenly stops screening and
connects to the call.
f Another handset may have picked up the screening call.
f If you have another telephone system sharing the same telephone line,
and someone picks up the call on the other telephone system while the
screening is in progress, the screening process will be terminated and
connect you to the caller.
My telephone block calls from someone I know.
f You may have saved the caller’s number to your block list. To remove the
number from the block list. See Delete a block entry on page 123.
Blocking all unknown calls.
f If you want to block all unknown calls without numbers and calls with
numbers or names that are not in your directory or star name list, select
the Block unknown prole setting. See Set SCB screening prole on page
134.
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