Need more help?
Visit http://support.att.com or call Customer Service at 1.877.722.3755.
AT&T High Speed Internet Service
Self-Installation Guide for Modem Equipment
Have you checked your Service Activation date and time?
You can connect to the Internet only after the activation date and time indicated on your confirmation letter.
Do you have a security system, health alarm, or water meter monitor?
You will need special assistance. Call 1.800.ATT.2020 to schedule an appointment with a service technician.
Do you have your telephone number?
Don’t have AT&T voice service? Use your account number as your telephone number.
Are you an existing or returning AT&T Member?
You’ll need your AT&T Member ID (AT&T email address) and password.
Do you have a modem installation or back up CD?
Do not use it unless directed to do so.
Welcome! Please review before beginning your installation.
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