Call Management 34
Syn248 SB35031 Deskset User’s Guide Back to Contents
Putting a Call on Hold
All Desksets that share assigned lines can view held calls and take calls off hold.
To hold calls and manage held calls:
1. When you are on an active call, press (HOLD).
The Held Call icon appears and the Line key LED flashes slowly.
On other Desksets that are assigned that line, the Line key LED flashes slowly.
Someone at any other Deskset assigned that line can press the flashing Line key
to take the call off hold, making it an active call on their Deskset.
All Desksets, including those that are not assigned that line, can view and take
your call off hold from the Held Calls list. See “Accessing the Held Calls List” on
page 50.
When you put an Intercom call on hold, only you can take the call off hold.
When a call is on hold, you can use the Deskset Menu to access other functions.
After the call has been on hold for a delay period set by your system
administrator (the default setting is three minutes), the Deskset rings to remind
you that the call is still on hold.
2. To take the call off hold, press SELECT or press the Line key for that call.
12:30PM Thu Feb 25 2010
Graham Bell 232-555-0176 2:51
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