pg_2_UVE384_PS_Starter_Guide_Round 6
starter guide
Your important AT&T U-verse
®
information ..........3
• For quick reference, record your important AT&T U-verse
information here
AT&T U-verse TV ...................................................................... 4
• How to use the AT&T U-verse remote control
• Direct the show with your Total Home DVR®
• Program the DVR from your computer or mobile phone
• AT&T U-verse on your computer
• AT&T U-verse on your smartphone
• AT&T U-verse app for iPad®
• Find shows fast with Channel Shortcuts
• Watch four of your favorite shows at once with
AT&T U-verse My Multiview
• Other AT&T U-verse Multiview choices
• How to use Parental Controls
• Optimize your TV experience
• U-verse Movies and Pay Per View programming
• Interactive features for TV, Internet, and Voice
• Quick tips about your AT&T U-verse TV service
AT&T U-verse High Speed Internet ......................... 12
• Access your email from the Web
• Set up email on your home computer
• Access the entire national AT&T Wi-Fi Hot Spot network
• Get online protection with advanced safety features
• PC Health Check
AT&T U-verse Voice
SM
...................................................... 16
• Set up your voice mailbox
• Listen to messages or change settings
• Access your mailbox online and by phone
• Turn off your voice mailbox
• Change your PIN online, from your home phone, or
from any touch-tone phone
• Important information
quick resolution guide
AT&T U-verse TV ................................................................ 21
• Resolve problems with your services
• Switch your TV screen setting from standard to
widescreen
• Program your remote to control up to four devices
• Change your TV’s input selection to match its
video source
• Three ways to connect your receiver to your TV
• Watch Help On Demand
AT&T U-verse High Speed Internet ........................ 27
• Assure reliable security for your wireless home network
• Connect more computers to your wireless home network
AT&T U-verse Voice .........................................................28
• Create sub account voice mailboxes online
• Change your PIN
• Get fast, affordable tech support
Support questions/additional resources .............29
table of contents
For your own security, if you need
to record account passwords, write
them down separately and keep
them in a safe place.
Upgrade or add services anytime.
Tune to channel AT&T
Account Manager
Click
att.com/uverse
Record your important AT&T U-verse
®
information here for easy reference.
With all your key information in one place, it’s a snap to manage your account and get support when you need it.
WIRELESS (RESIDENTIAL) GATEWAY INFORMATION
Manufacturer
SSID #
Wireless key # (required for home Wi-Fi access)
Your AT&T U-verse primary member ID
allows you to manage your account online.
You can view and pay your bill, enroll in
paperless billing, sign up for AT&T AutoPay,
upgrade your account, get updates
regarding your AT&T U-verse service, and
so much more.
, AT&T UID
Love your U-verse?
Tell a friend, and you’ll BOTH get up to
$75
in gi cards when your friend orders
AT&T U-verse TV, Internet, and phone.
Learn more at a.com/referuverse.
We’re always
here to help:
Visit a.com/uversesupport
or call 1.800.288.2020 and say,
“AT&T U-verse technical support.”
Please have your four-digit
passcode available when calling.
Note: Password is the same as your AT&T email password.
For your security, record account passwords separately
and keep them in a safe place.
pg_3_UVE384_PS_Starter_Guide_Round 6
GENERAL INFORMATION
Customer name on account
Account number
AT&T U-verse primary member ID
(online account access ID)
VM PIN # and authentication code
AT&T U-verse password hint
Router password
Tech’s ID for promo code (P2R)
Your award-winning AT&T U-verse service
was installed by
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