Audi A3 2024 - Troubleshooting

8Y00127218E
Audi connect
The name of the Wi-Fi hotspot and the Blue-
tooth name are automatically compared
when there are changes.
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use cer-
tain services @) in General information on
page 171.
You can purchase data plans at my.audi.com.
‘Always follow the information found in > A
in General information on page 171.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Always follow the information found in >@ in
General information on page 171.
—Depending on the country, you may be able
to use the myAudi app or my.audi.com.
—Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.
~ If selling your vehicle, you should delete the
vehicle from the customer portal for the cell
phone service provider to avoid being charg-
ed for additional purchases.
Audi connect Infotainment serv-
ices: individual Audi connect Info-
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
tainment services are grayed out or |them for the first time. You can find detailed information online
at my.audi.com.
Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.
restart it.
Check if Wi-Fi is activated in the MMI > page 174.
Delete all existing Wi-Fi connections on your mobile device and
1 Not available in every market.
175
OwnersManuals2.com