Audi Q4 e-tron 2024 - Page 117

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High-voltage system
The function should only be activated if the
charging cable is part of the charging station.
If you use your own charging cable, there is no
anti-theft protection and your charging cable
could be stolen.
Plug & Charge
Applies to: vehicles with Plug & charge
With Plug & charge, the contract information for
your vehicle charging plan will be stored in the
vehicle. This will allow your vehicle to log in to
public HPC, DC, and AC charging stations auto-
matically, as soon as the vehicle is connected to
the charging station with the charging cable.
Logging in manually and paying with a card or
app will not be necessary. Plug & charge is only
possible at compatible charging stations.
Configuration
Requirement: you must have an active vehicle
charging plan that supports Plug & charge.
— Configure the Plug & charge function in the
myAudi app.
Switching on and off
Only the key user can switch on Plug & charge.
Once Plug & charge has been switched on, all
users can charge using Plug & charge. Authoriz-
ing individual users to use Plug & charge is not
possible. Any user can switch off the service, for
example for an upcoming charging session. The
key user must switch on the service again.
Requirement: you have configured Plug & charge.
Your myAudi user is set as the key user of the ve-
hicle © page 32 and you are logged in as this
user.
— Applies to: MMI: To switch Plug & charge on or
off, select on the home screen: VEHICLE >
Charging > © > Plug & Charge.
1) The function or equipment that is described was in devel-
‘opment at the time this manual was published and may
not be available in your vehicle.
Charging and paying
— Select a charging station that is Plug & charge
compatible. You can find information about
Plug & charge compatibility in the myAudi app
under the charging station payment options.
— Connect your vehicle to the charging station
page 109, Connecting the charging cable.
— Make sure that the login at the charging station
was successful. The charging process will start
automatically.
Unplug the charging connector after the charg-
ing process is successfully completed
page 109. Payment will be processed auto-
matically using the stored vehicle charging
plan.
Erasing contract information from the
vehicle
If the key user remains logged into the vehicle af-
ter the vehicle charging plan ends, the contract
data will be automatically deleted from the vehi-
cle.
If there still is an active charging plan, then unau-
thorized persons could use this function at your
cost, for example if you sell your vehicle. To pre-
vent this, you must delete the contract data from
the vehicle.
— Reset the vehicle to the factory default set-
tings.
Troubleshooting
If the function cannot be switched on or if you
cannot enter a vehicle charging plan, then reset
the vehicle to factory default settings and try
again after 24 hours.
Messages
Plug & charge authentication not possible
This message appears if authentication and pay-
ment via Plug & charge is not possible. To start a
charging session anyway, select another payment
method at the charging station. If the charging >
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