Audi Q5 2024 - Troubleshooting

Media
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
USB ports with charging function/
Bluetooth® audio player: the mo-
bile device is not supported.
Read the instructions in the chapter ® page 235, Multimedia
connections/= page 234, Bluetooth audio player.
USB ports with charging function:
the mobile device is not recognized
asa source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
USB ports with charging function:
malfunctions during audio play-
back through an iPod touch/
iPhone.
The Bluetooth® audio player function is switched on. Switch this
function off © page 248 when you are not using the Bluetooth®
audio player.
USB ports with charging function:
audio playback through the con-
nected mobile device is not possi-
ble.
Make sure the USB mode M7Pis selected in the settings on your
mobile device.
Bluetooth® audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth® au-
dio player if a music player app from a third party provider is
open. Audi recommends using the integrated media player on
your Bluetooth device (such as a smartphone).
Online media: no playback of on-
line media.
Check if a data plan has been purchased for the applicable coun-
try and itis available > page 209.
242
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