Auerswald ISDN User Manual

Installation and
Configuration Manual
for the Administrator
Modular ISDN PBX
COMmander Basic
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Auerswald ISDN Specifications

General

Brand	Auerswald
Model	ISDN
Category	PBX
Language	English

Summary

Introduction

Functional Description and Overview

Overview of the PBX, its connection capabilities, and modular design.

Instructions for using the Manual

Guidance on how to use the manual's structure and features effectively.

T-Net-Functions of analog Telephones supported by the PBX

Explains functions available for T-Net compatible analog phones.

ISDN Features supported by the PBX

Details ISDN-specific features like CLIR and call forwarding.

Extension Options

Describes the module slots and available expansion modules.

Additional Functions and Features with the COMmander 2TSM analog Module

Lists extra functions provided by the 2TSM analog module.

Technical Data

Symbols used in the Manual

Explains warning symbols and how to interpret them.

General Safety Advice

Provides essential safety guidelines for handling electrical devices.

COMmander 8a/b Module

Technical specifications for the COMmander 8a/b module.

COMmander 4S0 Module

Technical specifications for the COMmander 4S0 module.

COMmander 2TSM analog Module

Technical specifications for the COMmander 2TSM analog module.

Preparations, Installation of the Case

Open the Case

Step-by-step guide to opening the PBX casing safely.

Separating the Case Components

Instructions for separating the main chassis and module frame.

Open the Cable Lead-through

Guidance on preparing cable entry points in the installation chassis.

Install the V.24 Case Connector

Steps for installing the V.24 connector for PC communication.

Wall Mounting

Instructions for mounting the PBX case onto a wall, including location selection and attachment.

Change and add PBX Modules

Guide for installing and replacing PBX modules.

Remove a Module

Step-by-step instructions for safely removing a module from the PBX.

Plug a Module in

Step-by-step instructions for safely inserting a module into the PBX.

Description of the Mainboard

Overview of the PBX mainboard, its slots, buttons, and LEDs.

The Case LED

Explanation of the meaning of the multicoloured case LED indicator.

The Reset Button

Description of the reset button's function and effect.

The Automatic PBX Software Update Button

Instructions on how to perform an automatic PBX software update.

Creating an internal Telephone Numbering Plan by pressing a Button

How to reset the PBX to default factory settings and create an initial numbering plan.

Serial Interface (V.24)

Details the PBX's serial interface for PC or printer connections.

The S0 Module: Description and Connection

Description of the COMmander 4S0 Module

Detailed description of the COMmander 4S0 module and its So ports.

Select internal/external So Port

Guidance on configuring So ports as internal or external.

Configure internal/external So Port for the Operation of an ISDN Emergency Telephone

How to configure So ports for ISDN emergency telephones using an Autoswitch.

Switch Termination Resistors

Instructions on switching termination resistors on So ports using DIL switches.

Meanings of the Light-Emitting Diodes

Explanation of the LEDs on the So module indicating activity.

Connection of ISDN Devices to the internal So Port

Instructions on connecting ISDN devices to internal So ports, including direct attachment and wall jacks.

Connection to the NT

Connection to a Point-to-Point ISDN Line

How to connect the PBX to an NT using a Point-to-Point ISDN line.

Connection to a Point-to-Multipoint ISDN Line

How to connect the PBX to an NT using a Point-to-Multipoint ISDN line.

The a/b Module: Description and Connection

Description of the COMmander 8a/b Module

Details the COMmander 8a/b module for connecting analog devices and displays.

Connection of analog Devices

Instructions for connecting analog telephones, fax machines, etc., to the 8a/b module.

Connection of System Display SD-420

How to connect the SD-420 system display to the 8a/b module.

The Door Module: Description and Connection

Description of the COMmander 2TSM analog Module (not enclosed)

Overview of the 2TSM analog module for door, switch, and music functions.

Uses for the 12 Volt Power Supply

Explains the use of the 12V power supply from the 2TSM module.

The Volume Control for the external Music on Hold

How to adjust the volume for external Music on Hold.

The Status LEDs

Explains the status LEDs for the relays on the 2TSM module.

Connect a Door Terminal for Door Conversation and Door opening via Telephone

How to connect door terminals for conversation and remote door opening.

Connect a Door Terminal System

Steps for connecting door terminal systems like TFS-Dialog.

Connect a Door Bell Button

How to integrate door bell buttons into existing wiring or use the PBX power.

Connect Door Opener

Connecting the door opener using a relay.

Connection of a second Ringer Bell

How to connect a second ringer bell for additional signaling.

Connection of an Alarm System

Connecting an alarm system to the PBX's alarm inputs.

Connection of external Devices to the switching Relays

Using the PBX relays to control external devices like sirens or lights.

Connection of an Input Device for external Music on Hold

Connecting external music sources like CD players to the PBX.

Connect a Loudspeaker System for Announcements

Connecting a loudspeaker for announcements via the PBX audio output.

Connect PC and Printer

Minimum Requirements for the PC

Specifies the hardware and software requirements for the PC.

Connection via the serial port (V.24)

How to connect the PBX to a PC or printer via the serial port.

Connection via ISDN PC-controller (CAPI 2.0)

Connecting the PBX to a PC using an ISDN PC-controller and CAPI 2.0.

Connection via a System Telephone COMfort 1200 or 2000

Connecting the PBX to a PC via a system telephone using USB or ISDN.

Commissioning

First Operation

Steps for initial PBX startup and connection to the NT.

Install Configuration Software

Guide to installing the COMset configuration software from the CD-ROM.

Creating a Basic Configuration

Step-by-step guide to performing the initial PBX configuration using COMset.

Final Steps

Final steps after installation and configuration, including closing the case.

Configuration of analog Devices

Steps for configuring analog telephones after connection.

Configuration of ISDN Devices

Steps for configuring ISDN devices and assigning internal numbers.

Automatic PBX Software Update

How to ensure the PBX has the latest software version.

Configuration Options

Description of the bundled Software

Overview of the PC programs included with the PBX for configuration.

General Advice for using the Configuration Software

Tips and guidelines for using the COMset configuration software effectively.

Routing

How to configure routing for system telephones and the PBX.

The Default Factory Settings

Lists the PBX's default factory settings and how to restore them.

Call Distribution

How to configure how incoming calls are distributed to subscribers and groups.

Configure different Devices

Recommended settings for connecting various devices like fax, modem, ISDN controllers.

You like to limit Telephone Costs (Cost Control)

How to configure cost control features like line authorization and call allowance.

Register and analyse Call Charge Data

How to manage and analyze call charge data stored in the PBX.

Configure Telephone Number Presentation

How to configure the presentation of caller and called numbers.

Simplify dialling an external Telephone Number

Features to simplify dialing external numbers.

Music on Hold and Music on Hold-Announcement

Configuring music on hold and announcement features.

Use different PBX Configurations (Day, Night etc.)

Setting up different PBX configurations for various times or scenarios.

Restrict Programming, Telephoning and Forwarding (Protection against Exploits)

Security measures to prevent unauthorized access and usage.

Security Functions

Overview of various security features to protect PBX functions.

Configure the COMmander 2TSM analog Module

Detailed configuration options for the 2TSM analog module.

Use Alarm Functions

Configuring and using the PBX alarm functions.

Special Functions for Business Applications

Reception and Secretary Function and Text before Answering

Features for managing reception calls and pre-answering messages.

Required Configuration for the Waiting Field Function

Settings needed to enable the Waiting Field reception.

Required Configuration for the Boss/Secretary Function

Settings required for the Boss/Secretary function.

Mandatory Configuration Settings for Announcement before Answering

Specific settings for enabling announcement before answering.

Use Call Data to separate Call Charges

Separating call charges for private, business, or project-specific use.

Announcements via Loudspeaker and System Telephones

Configuring announcements to system telephones or external loudspeakers.

Save Money and get Information away from Home

Features for cost savings and remote access.

Call Through

Using the PBX for cost-effective calls via mobile phones.

Call Groups (Teams)

Setting up and managing call groups for departments or teams.

Hotel Functions for Reception and Room Telephones

Features for managing hotel reception and room telephones.

Mandatory Configuration Settings for the Print-out Function

Settings required for generating printed invoices and call data.

Service Functions, Troubleshooting

Request Firmware Version

How to check the current PBX firmware version.

Reset Settings (Initialization)

General procedures for resetting PBX settings.

Initialize Telephone Settings

Resetting specific telephone settings.

Return to the Default Factory Settings with internal Telephone Number Distribution

Resetting the PBX to its original factory default settings.

Reset MSN/DDI Settings

Resetting MSN/DDI call forwarding settings.

Remote Programming

Procedures for remotely accessing and configuring the PBX.

Remote Programming with manual Authorization by the Customer

Performing remote programming with customer authorization.

Remote Programming without manual Authorization

Performing remote programming without requiring manual customer authorization.

Frequent Problem Sources

Troubleshooting common issues and problems with the PBX.

You are hearing an unexpected Tone (Check Tones)

Identifying and understanding unexpected tones heard during operation.

You are not hearing a Dial Tone after Picking up the Receiver

Troubleshooting steps when no dial tone is heard after picking up the receiver.

Telephoning impossible

General troubleshooting when telephoning is not possible.

Telephoning on the internal So Port is not possible

Troubleshooting issues with making calls on internal So ports.

No external Call possible

Troubleshooting why external calls cannot be made.

Query or Transfer not possible

Troubleshooting issues with call query or transfer functions.

PBX is not programmable

Troubleshooting why the PBX cannot be programmed.

Programming with the PC is not possible

Troubleshooting PC programming issues, including lost passwords.

Pick-up is not possible

Troubleshooting why call pickup is not possible.