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August Connect - Limited Warranty Statement; Duration and Coverage; Limited Warranty; Return and Warranty Service Process

August Connect
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Limited Warranty Statem
ent
IMPORTANT:
By
using
the
August
Connect
hardware (the "Device")
you are agreeing
to
be
bound
by
the
terms
of
this Limited Warranty
set
forth
below
. If you
do
not
agree
to
the
terms
of
this Limited Warranty you
may
return the
Device (in its original,
unused
condition) within
thirty
days
of
the
date
of
purchase (or
the
return
period
provided
by
your
place
of
purchase,
whichever
is longer)
for
a refund in accordance with
our
returns policy
as set forth in
Section 3
of
this Limited Warranty.
This Limited Warranty gives you specific legal
rights.
You
may also have
other
legal
rights
that
vary
by
state,
province
or
jurisdiction.
The
disclaimers, exclusions,
and limitations
of
liability
under
this Limited Warranty
will not
apply
to
the
extent
prohibited
by
applicable
law. For a
full
description
of
your
legal
rights
you
should refer
to
the
laws applicable in
your
jurisdiction
and
you may wish
to
contact a relevant consumer advisory service.
1.
Duration
and
Coverage.
One
(1)
year Limited Hardware Warranty. Subject
to
the
additional terms and
conditions
set
forth
below
, August
provides
the
following
Limited Warranty:
Only
to
the
person
or
entity
that
originally purchased
the
Dev
ice from August
or
from
one
of
its
author
ized
resellers
or
distributors; and
Only
for
Devices purchased
and
delivered
to
the
end
user within
the
United States
or
Canada.
2. Limited Warranty.
August
warrants
the
Device against
defects
in materials
and
workmanship
under
normal
use
for
a
period
of
one
(1)
year
from
the
date
of
purchase ("Warranty Period"). If
a Device
is
returned
to
August during
the
Warranty
Period
as
provided below, and
August
determines
that
the
Device
is
defective, August
will
either
repair
or
replace
the
unit
with
either a
new
or a refurbished
August
Connect.
If
the
Warranty
Period
has expired
or
is otherwise
not
applicable
as
per
the
Scope
and
Limitation on Warranty (below).
we
will return
the
Device
to
you.
More
information
about
this
warranty can
be
found
at
www.august.com/support.
3.
Return and Warranty Service Process.
Please
revi
ew
the
online
help
resources
at
www.august.com/
support
prior
to
seeking warranty service.
To
obtain
warranty service,
you
must
first obtain a Return Merchandise Authorization (RMA)
number
from a Customer Support
Representative
(CSR)
at
August. Customer Support contact information can
be
found
by
visiting www.august.com/
support
. August may
attempt
to
troubleshoot
a warranty-related
problem
prior
to
issuing a RMA
number
.
Augu
st
may
ask
for
additional information
upon
request.
Issued
RMA numbers remain valid for
thirty
days from issuance.
Once
an RMA
number
is obtained,
your
Device must
be
shipped
freight
prepaid,
together
with
proof
of
purchase
and all
accessories,
either
in its original packaging
or
packaging affording
an
equal de
gree
of
protection
,
to
the
August authorized distribution facility identified
by
the
CSR.
Failure
to
return any
of
the
accessories may result in a
delay
and/
or
result in a
credit
to
August
or
an invoice
for
the
missing accessories.
In
performing warranty service, August may furnish replacement
part
s
on
an exchange basis and replaced parts
will
become
the
property
of
August. Replacement parts
provided
by
August
shall
be
new
or refurbished and
of
comparable quality, and may
be
a
different
part
that
contains compatible features
and
functions.
You
will
r
eimbu
rse
August
for
the
inspection, testing
and
repair
of
returned
equipment
determined
by
August
not
to
be
defective
or
which falls
under
one
of
the warranty exclusions described
below
(as
well
as
pay
all
shipping
and
handling
charges).
In all
cases, August's
determinatio
n as
to
whether
or
not
the
equipment
is defective and
cove
r
ed
by
warranty
will
be
final.
Any
replacement
equipment
will
be
warr
a
nted
hereunder
for
a
per
i
od
of
one
(1)
year from shipment. August
reserves the ri
ght
to
change
the
method
by
which
August
may provide warranty service
to
you, and
your
Dev
i
ce
's
eligibility to receive a particular
method
of
service.
080
-00071-02
1