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The image is flashing/the image delay is more than 2 seconds.
① Possible cause: The signal from the transmitter isn't strong enough.
Solution: Please keep the camera away from metal or sealed place, and put the camera close to the monitor as possible as you can.
② Possible cause: Your vehicle is longer than 7 meters. And when you put the camera closer to the monitor the image is stable.
Solution: We suggest you to purchase an extension cord for the antenna if your vehicle is longer than 7 meters.
The red indicator (Such as CH1/CH2) at the top-left corner of the monitor is flashing.
① Possible cause: The monitor is not paired with the camera, or the monitor does not find the camera that has already paired.
Solution: Please refer to the "Basic operations" and pair the camera again.
Warranty and Service
You (as the end-user) receive a 12 months guarantee from the date of purchase. In addition, you can contact our service representative via the
email address in the warranty card to extend the warranty for 6 months. If we repair or replace a product, the repaired or replaced product shall
be warranted for the remaining time of the original warranty period. If you are not satisfied with your purchase for any quality problem, you shall
return the item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. Any items received
after 30 days will not be accepted for refund. For any items received after 30 days, we will provide repair service during the warranty period.
Our warranty does NOT cover the following situations:
1. Warranty expired.
2. Damage caused by human factors, accident, misuse of the product.
3. Products purchased from unauthorized channels.
4. Unauthorized alternation to change of parts or components of the product.
5. Fail to provide a receipt or proof of purchase.
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