11.
SYMPTOM PROBABLE CAUSE SOLUTION
CONFIG parameters are not correctly set
Re-set CONFIG parameters per the
manual
CAL parameters are not correctly set Re-calibrate the scale
USER parameters are not correctly set Re-set USER parameters per the manual
Input data or loaded weight is too small,
or too big
Input correct data, load correct weight
onto plaorm
Weight signal is unstable, non-linear Return the scale for repair
When in HOLD mode, weighing object does
not become stable in 9 seconds, and the
weight variaon is more than 5d
1. Stabilize the object in under 9 seconds
2. Set a larger HOLD parameter
Can’tzero
thedisplay
Load on scale exceeds allowable limits
(2%FS)
Remove load on scale
Load on scale is unstable
Wait for load to become stable,
then press the ZERO/ON/OFF key
to zero the display
Weight on the plaorm is too small to de-
ne a valid reference weight
Use a greater weight for the sample
MaxCapacityisnot
sameasmarkedon
overlay
CONFIG parameters are not correctly set
Re-set CONFIG parameters per the
manual
Anyfunconinvalid
Anymeasuringunits
missed
Incorrectcounng
resultorpercent
weighingresult
whenusingSPLto
enterapieceweight
orunit-percent
weight
Sampling quanty is too small
Increase the sampling quanty
Calculated piece weight or
unit-percent weight is a lile dierent
from the real value
Weighingisnot
accurate
An object is stuck between the load cell
and scale base
Remove the object
Load cell received a heavy impact Perform Linearity calibraon
The scale is in a locaon far from
Chicago
Perform GEO calibraon
Low baery Replace the baeries