TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Power-On
Problem
No Display
Baeries loaded incorrectly,
or adapter/plug loose/not
connected
Check that the baeries are
correctly loaded, if correct, replace
baeries. Check power supply
connecons.
Damage to electrical
components
Replace with new PCB
Key buon malfuncon Replace with new Key buon
Displaying Irregular
Characters
Crystal-Oscillator on PCB
malfuncon or MCU is not
correctly inserted
Replace the Crystal-Oscillator.
Correctly insert the MCU
Does not go to 0
aer tesng display
Key, PCB, or Load Cell
malfuncon
Check the Key buon, replace PCB
or Load Cell
Missing segments or
marks on LCD
LCD connect pin broken Replace LCD
Error
Err04
Zero point is over the
seng range
Object on plaorm is more
than 1.5%FS when pressing
ZERO key;
Load Cell zero balance changes
Remove the objects from the
plaorm; calibrate again, or replace
Load Cell
Err05
Zero point is below
the seng range
There is one foot not standing
on solid base; Plaer removed
before power-on; Load Cell
zero point output changes
Place all feet on solid base;
Place plaer back on scale;
Calibrate again, or replace Load Cell
Err20
Calibraon error
Load Cell with no signal; Too
small or large output; Load Cell
signal wire broken; Load Cell
broken; Load Cell zero point
changes
Recalibrate scale;
Replace PCB or Load Cell
Err01
Weight signal too large
Weight exceeds max. capacity;
The Load Cell output signal is
too big
Remove the object;
Change Load Cell;
Recalibrate scale
Err03
Weight signal too
small
Plaer removed while scale is
on
Place plaer back on scale
Err30
ADC is over max.
range
Load Cell signal is too large
Replace the Load Cell;
Replace PCB
Lo.bAt
Low baery
Voltage is lower than 5.7V Charge baery
19.