Chapter 12: Instant Messaging
You can use your IP Deskphone to send and receive an Instant Message (IM). You can access and
respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the IP
Deskphone lights accompanied by a beep when a new IM arrives.
Related links
Configuring Instant Messaging on page 133
Composing an Instant Message on page 136
Instant Message Inbox/Outbox on page 138
Viewing the content of an Instant Message on page 139
Configuring Instant Messaging
You can configure your IP Deskphone settings to manage an incoming IM.
• Enable or disable the automatic pop-up of a new IM.
• Enable or disable an audible alert on a new IM.
Related links
Instant Messaging on page 133
Configuring IM automatic pop-up on page 133
Configuring Instant Messaging pop-ups on page 134
Configuring IM audible alert on page 135
Configuring IM automatic pop-up
You can configure the IP Deskphone to automatically display an incoming new IM as a pop-up. The
IM pops up when the IP Deskphone is idle or while on a call. You can disable the IM pop-up feature.
Note:
An IM pop-up does not occur if you are navigating the IM screens or navigating the menu
structure in general. When this exception occurs, the IM goes directly to the IM Inbox, and the
blue LED activates.
The following figure shows the IM pop-screen.
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 133
Comments on this document? infodev@avaya.com
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