The IP Deskphone is upgraded to SIP Software Release 4.x.
• A user logs to the primary account “user3@domain1.com”. No profile is found for that account;
a new profile is created automatically.
• The user logs out, then logs to the primary account “user2@domain1.com”. No profile is found
for that account, but a Release 2.x user profile is found to be associated to the user name
“user2”. The profile becomes associated to “user2@domain1.com”. The profile is loaded and
user2 now has access to the call logs and most preferences available before the upgrade.
• User2 logs out, then logs in “user1@domain1.com”. User1 had a profile before the upgrade,
but that profile has now been associated to the user2 account; therefore a new profile is
created.
Not all the information in old profiles is preserved. The preference settings (for example, voice mail
ID) are discarded in the upgrade.
Related links
Multiuser on page 201
Line keys
Each registered user is associated to a separate line key. Each line key displays the name of the
registered account and some basic state information for that account.
The primary account is always associated to the first (bottom-right) line key of the IP Deskphone. If
you are a secondary user, the order of the next available line key is from bottom to top and right to
left on the IP Deskphone, followed by the keys on the Expansion Module from bottom to top and
right to left. You can select a different available line key for secondary accounts during the login
process
The following figure shows the Avaya 1140E IP Deskphone with an Expansion Module for Avaya
1100 Series IP Deskphones and multiple accounts.
Multiuser
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 206
Comments on this document? infodev@avaya.com
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