3. Press the Prec soft key and navigate to the desired precedence.
4. Press the Select soft key to select the desired precedence.
5. Press the Send soft key to initiate the call.
Related links
Making a call with MLPP on page 261
Incoming calls with precedence
Four types of incoming calls with precedence can be displayed.
1. Precedence call without subject
2. Precedence call with subject
3. Redirected precedence call without subject
4. Redirected precedence call with subject
Note:
When there is a call with an incoming precedence level higher than Routine, the Redirect and
Decline soft keys are not displayed.
Precedence alerting tone
A precedence alerting tone is played to alert you that a precedence call with a precedence level
higher than Routine is arriving. This tone is delivered through the Handsfree speaker. This tone is
played if there is no active call or if a call is on hold.
Precedence Call Waiting tone
When a call with a precedence level higher than Routine is received, and you are busy with another
call, the precedence Call Waiting tone is played instead of the normal Call Waiting tone. This tone is
delivered through the Handsfree speaker.
Incoming precedence call display
The first line of the IP Deskphone displays the caller's information (From) with the ringing phone
icon.
The second line displays the precedence level.
The third line displays the person who is being called (callee). If the incoming call has a subject, the
third line displays the subject alternating with the person who is being called. The display cycles
between the two every six seconds. An example is shown in the following figure.
Incoming calls with precedence
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 267
Comments on this document? infodev@avaya.com
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