Avaya 1140E - Page 271

Call state Preemption behavior
4. When the preemption is acknowledged, or after three seconds
elapse:
a. Preemption tone stops.
b. The new preemption precedence call screen is displayed.
c. The preempting call presents with the appropriate ringing.
Figure 85: Preemption acknowledgement screen
External preemption
The IP Deskphone supports preemption from external sources.
The following table describes the IP Deskphone behaviors that occur when receiving a call from an
external source with higher precedence than the presented current calls and no call appearances
are available.
Call state
Preemption behavior
While on an active call/music on hold 1. Preemption tone is played through the handsfree
speaker.
2. The active call is removed.
3. The preemption acknowledgment screen is displayed.
See Preemption acknowledgement screen on page 271.
4. When the preemption call is acknowledged by pressing
OK or after 5 minutes, the preemption tone is ended and
the new preemption precedence call is displayed.
While a call is on hold (remote or local) 1. Preemption tone is played through the handsfree
speaker.
2. The new preemption precedence call screen is
displayed.
Table continues…
Preemption
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 271
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