Chapter 12: Voice Quality Monitoring
Feature overview
Proactive Voice Quality Monitoring (PVQMon or VQMon) allows an Avaya 1200 Series IP
Deskphone with SIP Software to report voice quality statistics to a server in the network. The
IP Deskphone with SIP Software collects various voice quality statistics, for example, packet loss,
and sends the voice quality statistics to the server at regular intervals during a call. A subset of
these statistics is also available for the user to view on the IP Deskphone by selecting the Audio
soft key and then the Monitor Audio Quality menu item.
VQMon set-up
Configure the following parameters on the IP Deskphone with SIP Software to connect to the server
and send the PVQMon statistics.
1. Enable the feature. To enable the feature, configure the VQMON_PUBLISH parameter in the
device configuration file (see
VQMon configuration commands on page 92).
2. Configure the IP address of the PVQMon server. Configure the IP address of the PVQMon
server in either of the following settings:
a. Configure VQMON_PUBLISH_IP through the device configuration file (see VQMon
configuration commands on page 92).
b. Configure PVQMon IP in Device Settings (see
Table 52: PVQMon IP configuration on
page 167)
3. Configure the remainder of the VQMon parameters in the device configuration file (see
VQMon configuration commands on page 92). These parameters provide threshold
information to the IP Deskphone with SIP Software. A report is sent to the server when these
thresholds are exceeded.
Server set-up
The IP Deskphone with SIP Software works with Telchemy server software. The name of the
software is SQmediator and is available through Telchemy (http://www.telchemy.com). The
minimum version required is release 1.0.
142 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 2015
Comments? infodev@avaya.com
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