The active call is affected by operations such as transfer or call parking. One exception is the New
Call action which uses the primary account by default, but can be overridden by pressing another
line key to initiate a call.
You can use your account to transfer or park an active call that is received on that account. The
exception is the New Call action because it uses the primary account by default. You can override
the New Call action by pressing another line key to initiate a call.
Joining calls into an ad-hoc conference always uses the conference server of the primary account.
Calls that are on accounts that cannot access the server cannot be joined. After you create an ad-
hoc conference, you can join additional calls into the same conference. You cannot create more
than one ad-hoc conference at a time.
You can join any two calls with the 3-way call feature, regardless of the account. The service
package of the account to which a call is associated determines which operations, such as Call
Park, are available on that call. After you establish a 3-way call, the join functionality becomes
unavailable until the 3-way call is terminated.
The following figure is an example of the IP Deskphone with one call.
Figure 14: Example of the IP Deskphone with one call
The following figure is an example of the IP Deskphone with multiple calls.
Figure 15: Example of the IP Deskphone with multiple calls
Instant messages
You can only receive or send instant messages from the primary account. Incoming messages for
secondary accounts are rejected, are not displayed on the screen, and are not added to the instant
message logs.
Instant messages
March 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration 181
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