Global search with PPM
When PPM is enabled, and a global search is initiated from the IP Deskphone, PPM allows the IP
Deskphone to search the Session Manager database for administered users. This search is based
on search criteria sent in the request. IP Deskphone users can search using the following criteria:
• User Name (login name of the user; for example, 508@abc.com)
• First Name
• Last Name
• Phone Number
All users who correspond to the submitted criteria are retrieved from the database and displayed as
list. It is possible to call any contact in the list, save any contact from the list to the Adress Book, and
view the contact details
Note:
A maximum of 250 contacts can be loaded from PPM using global search.
One-X PC Client Control
SIP 4.4 introduces support of a shared control mechanism, where a soft client application such as
one-X Communicator or one-X Agent Desktop creates a shared control session with a controlled IP
Deskphone with SIP software.
Note:
The SIP shared control mechanism only works between SIP endpoints that are based on Spark/
Client Platform XML messaging.
The following call scenarios with PC Client Control are supported:
• Receive a call
• Make a call
• End a call
• Ignore a call
Note:
This feature is not supported for users who have more than one Session Manager configured in
their properties on Avaya Aura
®
.
Embedded device certificates
TLS connection with Avaya Aura
®
Session Manager requires mutual authentication by default.
Mutual authentication requires proper Certificate Authority (CA) and device certificates to be
installed on every IP Deskphone.
New in this release
26 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 2015
Comments? infodev@avaya.com
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