Chapter 2: Customer Service
Visit the Avaya Web site to access the complete range of services and support that Avaya provides.
Go to
http://www.avaya.com or go to one of the pages listed in the following sections.
Navigation
• Getting technical documentation on page 31
• Getting product training on page 31
• Getting help from a distributor or reseller on page 31
• Getting technical support from the Avaya Web site on page 32
Getting technical documentation
To download and print selected technical publications and release notes directly from the Internet,
go to http://www.avaya.com/support.
Getting product training
Ongoing product training is available. For more information or to register, you can access the Web
site at http://www.avaya.com/support. From this Web site, you can locate the Training contacts link
on the left-hand navigation pane.
Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a distributor or authorized reseller,
contact the technical support staff for that distributor or reseller for assistance.
March 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration 31
Comments? infodev@avaya.com
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