Open the Device Settings menu. Check to see if the Enable PC Port parameter checkbox
is displayed and the checkbox is checked. If the Enable PC Port parameter checkbox is not
visible, do the following:
• Press the Auto soft key and check the 07. PC Port Enable checkbox in the Auto
Provisioning window.
• Press the Config soft key to return to the Network Settings window.
• Check the PC Port checkbox.
2. Ensure the Port Mirroring feature is enabled through provisioning.
3. Enable port mirroring on the IP Deskphone by pressing the Services key twice and opening
3. Diagnostics > 6. Advanced Diag Tools. Select the Port Mirroring check box.
Note:
If the check box is dimmed and cannot be selected, this means that Port Mirroring was
not enabled in the provisioning file.
4. Press the
Services soft key and select 4. Check for Updates. Press the YES soft key to
update the IP Deskphone configuration.
5. Connect your PC to the PC port of the IP Deskphone.
Test key
The Test key screen lets you perform a physical key operation test. After you activate the test
mode, the "Test key: Press any key" prompt appears on the screen. The IP Deskphone goes into
the Do Not Disturb (DND) mode and cannot receive any external calls. Information about the
pressed key event (except for the Rls key) appears on the IP Deskphone screen. To access the
Test key screen, from the Diagnostics menu, choose 6. Test key.
The following screen appears:
Diagnostics and troubleshooting
348 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 2015
Comments? infodev@avaya.com
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