Chapter 33: One-X PC Client Control
support
A shared control mechanism is supported on Avaya Aura
®
, where a soft client application such as
one-X Communicator or one-X Agent Desktop creates a shared control session with a controlled IP
Deskphone with SIP software.
Note:
The SIP shared control mechanism only works between SIP endpoints that are based on Spark/
Client Platform XML messaging.
The following call scenarios with PC Client Control are supported:
• Answer an incoming call
• Make a call
• End a call
• Ignore a call
Note:
During a call, although the one-X device shows the Transfer and Conference keys, the IP
Deskphone soft keys must be used to perform these functions.
Note:
This feature is not supported for users who have more than one Session Manager configured in
their properties on Avaya Aura
®
. The Secondary Session Manager must be set to None, as
shown in the following figure.
376 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 2015
Comments? infodev@avaya.com
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