Using the Park Call feature
You can use the Park Call feature to temporarily park a call to the call server or to a specific
user. You or another user can retrieve the parked call from another phone. Using Park Call
does not tie up a line, since it is held on the call server.
Note:
• The Park Call feature is not available for all call servers. Contact your system
administrator or service provider to determine if this feature is available to you.
• The behavior of the Park Call feature varies depending on the call server. This can
affect the information appearing on the IP Deskphone.
• When you park a call to the server, the server returns a retrieval code. You must enter
the code to retrieve the call from park.
Using Park Call
The IP Deskphone prompts you with Press Park for server or User to park to
a user.
To park a call to the server during a call:
Action 1. Press the Action context-sensitive soft and select
Park Call
from the menu.
Park
2. Press the Park context-sensitive
soft key to park the
call to the server.
To park a call to a specific user:
User
1. Press the User context-sensitive
soft key to park the
call to a User.
abc
2. Press the abc/123 context-sensitive soft key to
toggle between alphabetic and numeric characters.
While on an active call
140 Avaya 1230 IP Deskphone with SIP Software User Guide November 2013
Comments? infodev@avaya.com
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