Chapter 8: Receiving a call
When you
receive a call, you are typically notified by the alerting ring, and the incoming caller identification
appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).
Caller identification
When you receive an incoming SIP call, the Caller ID information appears on the telephone
display screen. When you receive a call from a contact that is entered in your IP Deskphone
Address
Book,
the caller information appears as it is in the Address Book; an example is shown
in the following figure .
Figure 13: Incoming call screen
You can restrict the information displayed for incoming calls or for calls you make. For more
information, see Configuring Privacy settings on page 170.
When you receive an incoming call, you can do one of the following:
•
Answer an incoming call. See
Answering an incoming call on page 82.
•
Redirect an incoming call. See
Redirecting an incoming call on page 82.
•
Decline an incoming call. See
Declining an incoming call on page 84.
• Ignore an incoming call. See Ignoring an incoming call on page 88.
Avaya 1230 IP Deskphone with SIP Software User Guide November 2013 81
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