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Avaya 1230 - Active Call Management

Avaya 1230
315 pages
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While on an active call
155
While on an active call
You can use the following features during an active call:
“Making a new call” on page 155
“Placing a call On Hold” on page 157
“Using 3-way calling” on page 165
“Transferring a call” on page 173
“Using Park Call” on page 177
You can use the Action context-sensitive soft key to perform the
following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP
address.
4. Park Call—to park a call on the call server or to a specific user. You
can access the call from any IP Deskphone and to keep your phone
line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the
current call on hold first, the IP Deskphone automatically places the
current call on hold when you initiate a new call. You can initiate a new
call by using any of the following methods:
“Initiating a call using the active call context-sensitive soft key menu”
on page 156
“Initiating a call from the Address Book” on page 116
“Initiating a call from the Call Inbox” on page 141

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