Avaya 1408 - Call Pickup

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1408, 1416, 1608 and 1616 Phone Guide Page 40

15-601040 Issue 04d (25 January 2011)IP Office

3.5 Call Pickup

Pickup is used to answer a call ringing elsewhere on the phone system. There are a number of pickup options:

· Answer any ringing call on the telephone system.

· Answer a call ringing a particular user.

· Answer a call ringing a particular group.

· Answer a call, not necessarily a group call, ringing the members of a group.

Press the Features soft key if shown.

· To access the menu during a call, press the right arrow key or press the PHONE key and then press

the Features soft key.

Press the Select soft key or the OK button or the right arrow key.

· To answer a ringing call, press the Any soft key.

· To answer a call ringing against a particular target, dial the targets number. Alternatively, press the Dir soft

key to select the target from the directory .

The following menus will depend on the type of number entered:

· User Number

· To answer a call ringing against the user, press the Pickup soft key.

· To return to entering a number, press the Clear key.

· Hunt Group Number

· To answer a call ringing against the members of the group, press the Members soft key. The call does not

have to be a call to the hunt group.

· To answer a call ringing for the hunt group, press the Group soft key.

· To return to entering a number, press the Clear key.

Default Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes

that may be available. Your system administrator will confirm any additional short codes that they may have configured

for your use.

· Pickup Any Call: *30

Answer a call ringing on the telephone system.

· Pickup a Group Call: *31

Answer a call ringing a group of which you are a member.

· Pickup a Users Call: *32*N#

Pickup a call ringing a user's extension number (N).

· Pickup a Group Members Call: *53*N#

Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call.

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