Chapter 2: Phone Keys and Display
This section gives an overview of the keys and controls you will find on your phone.
Related links
Phone Keys on page 20
Call Soft Keys on page 22
Programmable Feature Buttons on page 23
Phone Keys
The following keys may be found on the phone (the keys can vary depending on the particular
model of phone):
Key Description
Appearance or
Feature
These keys have two roles:
• Appearance Buttons – These buttons are used to make and receive calls. Each
button represents a separate call. For example, the currently connected call to which
you are talking, a held call and a new incoming call that is waiting to be answered. See
Appearance Buttons on page 26.
• Feature Buttons – Any other keys can be used for programmable feature buttons. The
label next to the button indicates its function. You can reprogram some buttons, see
Programmable Feature Buttons on page 147.
Soft Keys The keys below the display have variable functions. When the key is active, its function is
indicated by the text label that appears above it. See Call Soft Keys on page 22.
Cursor Keys This dial acts as a set of cursor key:
• You can use the up and down cursor keys to scroll through lists.
• You can also use the left and right cursor keys to enter and exit different levels of the
menu. Menu option that accesses a sub-menu is indicated by the ... dots (ellipsis) after
its name or a > symbol.
• When changing settings, the left and right cursor keys can sometimes be used to scroll
through possible settings.
Table continues…
March 2023 Using 1408/1416 Phones on IP Office 20
Comments on this document? infodev@avaya.com
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