Key Description
OK Button This button, in the center of the cursor keys has multiple functions:
• When the phone is idle, it can acts the same as going off-hook to dial.
• When on a call or in a menu, pressing it matches the function offered by the left-most
soft key below the screen.
MESSAGE This key is used to access your voicemail system. By default this uses a series of menus
on your phone's display. See Voicemail on page 103.
PHONE This key is used to exit any menu you are in and return to the phone's normal button
display. During a call it can also be used to toggle the options displayed on the
appearance menu.
MAIN MENU This key is used to access a menu for phone settings and information. These are settings
stored by the phone itself rather than the telephone system.
CONTACTS This key is used to display the various directories (personal and shared) of names and
telephone numbers to which you have access. See Contacts on page 86.
CALL LOG This key displays a record of your most recent calls (answered, missed, and outgoing).
The button is illuminated when you have new missed calls. See Using the Call Log on
page 96.
VOLUME
– +
Press + plus or – minus ends of the key to adjust the volume. When the phone is idle, the
button adjusts the ringer volume. When on a call, the button adjusts the caller volume on
the handset, headset or speaker depending on which is being used at the time.
HEADSET This key is used to answer and end calls using a headset connected to the phone's
headset socket. The button is lit when you are connected to a call using the headset.
MUTE This key can be used to mute your speech to the currently connected call. The button is
lit while mute is active.
SPEAKER This key is used to answer and end calls using the phone's handsfree speaker and
microphone. The button is lit when you are connected to a call handsfree.
REDIAL If there are outgoing numbers in your call log, display the list of those numbers.
HOLD Put your currently connected call on hold.
CONFERENCE Put your current call on hold and present dial tone for you to dial the number you want to
add to a conference with the held caller.
TRANSFER Put your current call on hold and present dial tone for you to dial the number to which
you want to transfer the call.
Table continues…
Phone Keys
March 2023 Using 1408/1416 Phones on IP Office 21
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