Avaya 1408 - Transferring Calls with Avaya IP Phones

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1408/1416 Phone User Guide Page 55

15-601040 Issue 07i (06 November 2015)IP Office 9.0

Comments on this document? infodev@avaya.com

Transferring Calls

Chapter 6.

Table of Contents

Default Chapter5
- Table of Contents5
1 Introduction9
- IP Office 9.0 15-601040 Issue 07I (06 November9
- Important Safety Information11
- 08 Phones12
- 16 Phones13
- Button Modules14
- Phone Keys15
- The Phone Stand16
- Labels17
- The Main Phone Menus17
- Other Menus19
- Phone Status Letters20
- Appearance Buttons/Menu21
2 Making Calls31
- 2. Making Calls32
- En-Bloc Dialing33
- Call Soft Key Options34
- Calling a Person from the Contacts List35
- Calling a Person from the Call Log35
- Redialling a Previous Number36
- Making a36
- Withholding Your Number37
- Adjust the Call Volume38
- Muting a Call38
- Ending Calls38
3 Answering Calls39
- 3. Answering Calls40
- Divert a Call to Voicemail41
- Ignore an Incoming Call41
- Answering a41
- Auto Answer41
- Call Pickup42
4 Redialling43
- Redial a Call (One Mode)44
- Redial a Call (List Mode)44
- Selecting Your Redial Mode45
- View Call Details46
- Add a Call to Your Contacts46
5 Holding and Parking Calls47
- 5. Holding and Parking Calls48
- Holding Calls49
- Parking Calls51
6 Transferring Calls56
- Transfer to Voicemail56
- Transferring a Held Call57
- Transfer to Your Mobile Phone57
7 Account Codes59
- Forced Account Code Entry60
- Manual Account Code Entry60
8 Conference Calls61
- Starting a Conference62
- Adding a Call to a Conference62
- Viewing Conference Details63
- Dropping/Muting Parties63
- Holding a Conference Call63
- Context Sensitive Conferencing64
9 Headset/Handsfree Operation65
- Headset Operation66
- Handsfree Speaker Operation68
10 Contacts/Directory71
- 10. Contacts/Directory72
- Viewing Contacts Details73
- Make a Call from the Directory74
- Using the Directory for Other Functions74
- Adding a New Contact75
  - Add a Contact from the Call Log76
  - Add a Contact from the Redial List76
- Editing a Contact77
- Deleting a Contact78
11 Call Log79
- 11. Call Log80
- Using the Call Log81
- Making a Call from the Call Log81
- Viewing Call Details82
- Deleting a Record83
- Deleting All Records83
- Adding a Record to Your Contacts84
12 Voicemail85
- Message Waiting Indication86
- Checking Messages87
- Sending a Message88
  - Record and Send a Message88
- Mailbox Greeting89
  - Change Your Mailbox Greeting89
- Mailbox Name90
  - Change Your Mailbox Name90
- Email Mode91
  - Select a Voicemail Email Mode91
- Changing Your Voicemail Code92
- Voicemail On/Off92
  - Change Your Voicemail Code92
  - Turn Use of Voicemail On/Off92
- Transfer to Voicemail93
- Send a Call to Voicemail93
- Visual Voice93
13 Logging In/Out95
- Default Short Codes96
- All Users96
- Logging in97
  - Logging in on a Phone Already in Use97
  - Logging in on a Not Logged in Phone97
- Logout98
- Locking the Phone98
- Auto Lock99
- Unlocking the Phone99
- Changing Your Login Code100
- Unregistering100
14 Redirecting Calls101
- Voicemail102
- 14. Redirecting Calls102
- Follow Me103
- Forwarding Calls106
- Do Not Disturb113
- Twinning115
15 Groups119
- 15. Groups120
- Group Membership121
  - Group Membership On/Off (Status Menu)121
  - Group Membership On/Off (Features Menu)122
- Group Service Status and Fallback123
16 Button Features127
- Programming a Button128
- Features129
- Phone Settings133
18 Status Menu153
- Do Not Disturb154
- Follow Me to154
- Follow Me here155
- Forward on Busy155
- Forward on no Answer156
- Forward Unconditional156
- Forwarded here157
- Group Membership157
- Group Service Status157
- Mobile Twinning158
- Parked Calls158
- System Alarms158
19 Short Codes159
20 System Administration163
- Checking the System and Software Version164
- Checking the Time Settings165
- Setting the Date165
- Setting the Time166
- Setting the Time Offset166
- System Shutdown167
- Memory Card Management168
- System Alarms169
21 The Phone Menus171
- Features Menu173
  - The Phone Menus173
- Self-Administer Menu175
- Visual Voice Menu176
- Status Menu177
- Phone A-Menu178
  - A-Menu178
- Call Log Menu179
- Contacts Menu180
- Redial Menu181
- Phone Locked Menu182
- System Admin Menu183
- Error Screens184
- Menu Access Control184
22 Glossary185
- Abbreviated Ring186
- Appearance Button186
- Attention Ring186
- Auto Hold186
- Bridged Appearance Button186
- Call Appearance Button186
- Call Coverage Button186
- Coverage Ring186
- Do Not Disturb186
- Do Not Disturb Exceptions187
- Follow Me187
- Follow Me here187
- Follow Me to187
- Forward on Busy187
- Forward on no Answer187
- Forward Unconditional187
- Group188
- Idle Line Preference188
- Internal Twinning188
- Line Appearance Button188
- Logged out188
- Login Code188
- Missed Call188
- Missed Group Call188
- Mobile Twinning188
- Park Call189
- Park Slot Number189
- Ringing Line Preference189
- Short Codes189
- Small Community Network189
- System Administrator189

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