H323 Telephone Installation Page 43
Issue 23e (Friday, February 15, 2019)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Installation: File Server Settings
6. For an IP500 V2, use the folder tree to navigate to System SD | SYSTEM | PRIMARY. For a IP Office Server
Edition system, use the folder tree to navigate to system | primary.
7. Individual files can be copied onto the card by using drag and drop or by selecting File | Upload System Files.
The whole set of phone firmware files that IP Office Manager has available can be copied by selecting File |
Upload Phone Files.
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The source files can be found on the IP Office Manager PC in C:\Program Files\Avaya\IP
Office\Manager\memory Cards\Common\system\primary.
Manually Copying Files
Files can be copied onto the memory card by placing it into a PC with a suitable memory card slot.
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! WARNING
A memory card should never be removed from a running system without first being shutdown.IP Office Manager
should be used to shutdown the memory card before it is removed from the system.
1. Using IP Office Manager, select File | Advanced | Memory Card Command | Shutdown.
2. The Select IP Office menu is displayed.
3. Select the telephone system and click OK.
4. Enter the name and password for the system. These are the same as used for configuring the system.
5. You may be prompted for which card you want to shutdown. Select System and click OK.
6. On the back of the control unit, check that the LED for the memory card slot is off before removing the memory
card.
7. Place the card into the PC's memory card slot and examine the contents.
8. For an IP500 V2 system, use the folder tree to navigate to System SD | SYSTEM | PRIMARY. The source files
can be found on the IP Office Manager PC in C:\Program Files\Avaya\IP Office\Manager\memory
Cards\Common\system\primary.
9. When the card is reinserted into the system, card usage is automatically restarted.
2.4.4 Loading Files onto a 3rd Party Server
The phone firmware files are installed as part of the IP Office Manager application and are found in the application's
installation directory. By default, the directory is found at c:\Program Files\Avaya\IP Office\Manager.
The same firmware files can also be obtained directly from the software package used to install IP Office Manager without
having to perform the installation. The files are located in the \program files\Avaya\IP Office\Manager sub-folder of
the installation directory.
Note that these sets of files include .bin files that are also used for other devices including the IP Office system itself.
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