Avaya 1600 Series - Self-Test Procedure; Resetting a Phone

H323 Telephone Installation Page 71
Issue 23e (Friday, February 15, 2019)IP Office™ Platform 11.0
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3.4 Self-Test Procedure
1600 Series Phones
1. To start the IP phone self-test procedure, press the following sequence: MUTE <password> 8378 # (MUTE
<password> TEST #). The phone does the following:
· Each column of programmable button LEDs is lit for half a second from left to right across the phone, in a
repeating cycle. The Speaker/Mute LED and the message waiting LED are also lit in sequence.
· Buttons (other than #) generate a click if pressed.
· Phones with displays show Self test #=end for 1 second after self-test is started. Then a block character (all
pixels on) is displayed in all display character locations for 5 seconds. Display of the block character is used to
find bad display pixels.
2. One of the following is finally displayed:
· If self-test passes:
Self test passed
#=end
· If self-test fails:
Self test failed
#=end
3. To end the self-test, press #. The phone returns to normal operation.
9600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE <password> #.
2.Scroll the menu to Test.
3.Press Test again to confirm the action.
3.5 Resetting a Phone
Resetting a phone resets all the system values and most of the system initialization values. The procedure does not affect
user-specified data and settings (e.g. Contact data, Options settings, login extension or password, etc.). To remove all
such data, refer to Clearing a Phone .
1600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE <password> 73738 # (MUTE
<password> RESET #). Reset values? is displayed.
2. To cancel this procedure press *. To continue press #.
· ! WARNING
As soon as you press #, all static information is erased without any possibility of recovering the data.
3. Whilst the system values are reset to their defaults, Resetting values is displayed.
4. Once the system values are reset, Restart phone? is displayed.
· To end the procedure without restarting the phone, press *.
· To restart the phone, press #. The remainder of the procedure then depends on the status of the boot and
application files. See Restart Scenarios .
9600 Series Phones
1. While the phone is on-hook and idle, press the following sequence: MUTE <password> #.
2. Scroll the menu and select Reset Values.
3. Press Reset to confirm the action. The phone user settings are reset as the phone restarts.
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