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Avaya 1608 - Hold; Make a Call; Transfer

Avaya 1608
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Make a Call
To make a call:
1. If you are not on a call, simply dial the number you want to call.
or, Lift the handset, press the Speaker button, press the Headset button, press an available line button, or press the OK
button if an idle call/line appearance is available, then dial the number you want to call.
o The call is placed.
To call a person from the contacts list:
1. Press the Contacts button.
2. Scroll up or down to select the person or number you want to call.
3. Press the OK button or the Call softkey.
o The call is placed.
To redial a number:
1. From the Phone screen, press the Redial button.
Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from
which you can select one to redial.
2. If you see a list of numbers, select the number you want to redial.
3. Press the OK button or the Call softkey.
To call a person from the call log:
1. Press the Call Log button.
2. If necessary, scroll to the left or right to view a separate list of all, missed, answered, or outgoing calls.
3. Scroll up or down to select the person or number you want to call.
4. Press the OK button or the Call softkey.
o The call is placed.
Hold
To put a call on hold:
1. Press Hold.
o Your active call is put on hold.
o The LED next to the call/line appearance fast blinks green.
To retrieve a call on hold:
1. If there is more than one call on hold, press the call/line appearance button or scroll to the call and press the Resume
softkey or the OK button.
If there is only one call on hold, press the Hold button, or press the call/line appearance button, or press the Resume
softkey, or press the OK button.
o The call is retrieved.
Transfer
To transfer a call:
1. If the call you want to transfer is not your active call, press the call/line appearance button for the call you want to
transfer.
If the call you want to transfer is on hold, press the call/line appearance button for the call on hold that you want to
transfer.
2. Press Transfer.
o The green LED next to the call/line appearance button fast blinks.
3. Dial the telephone number, or call the person from the contacts list, or call the person from the call log.
4. Press Transfer again or the Complete softkey.
o The transfer is completed.
1608 IP Telephone End User Guide | 9 | Page

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