1608/1616 Phone User Guide Page 105
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
Voicemail: Message Waiting Indication
13.2 Checking Messages
1. Press the MESSAGES button. Depending on how your system is configured, you may be required to
enter your voicemail password and then press the Done soft key. The visual voice menu is displayed.
2. The numbers shown against the Listen option indicate the number of new, old and saved messages in your
mailbox.
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If the system administrator has configured you to receive message waiting indication for any hunt group
mailboxes, you can also use the up and down arrow keys to display the hunt group names and the
number of messages in those mailboxes.
3. Press the Select soft key.
4. Use the up and down arrow keys to select which messages (New, Old or Saved) that you want to
listen to and press Select. The details of the first message of that type are displayed.
5. You can use the up and down arrow keys to scroll through the messages.
6. Use the soft keys to control the playback actions:
·
Listen / Pause
Start/stop playback of the currently displayed message.
·
To select the next message or previous message, use the and cursor keys.
·
To fast forward or rewind the current playing message by 5 seconds, use the and cursor keys.
·
Delete
Delete the message.
·
More
Switch between the different sets of available soft key functions.
·
Save
Mark the message as saved. Saved messages are not normally automatically deleted.
[1]
·
Copy
Copy the message to another mailbox. The menu will prompt you to enter the destination number.
·
Call
Call the person who left the message.
Notes
1. Automatic Message Deletion
By default, messages are automatically deleted a set time after being played. The delay depends on the
particular voicemail server (24 hours for embedded voicemail, 30 days for Voicemail Pro). For voicemail
messages on a Voicemail Pro system, the system administrator can customize the delay and can also apply
automatic deletion times to new and saved messages.
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