1608/1616 Phone User Guide Page 128
15-601040 Issue 11c (Thursday, April 16, 2020)IP Office
Comments on this document? infodev@avaya.com
15.2.3 Changing the Fallback Destinations
You may be able to use the Features menu to change the fallback destination for some or all the hunt groups of
which you are a member. These are the destinations to which the hunt groups calls are routed when it is in either
night service state or the out of service state. The destination can be another group, another user or a dialing code
configured by you system administrator.
1. Press the Features soft key if shown.
·
To access the menu during a call, press the right arrow key or press the PHONE key and then press
the Features soft key.
2. Use the up and down arrow keys to scroll the menu to Group.
3. Press the Select soft key or the OK button or the right arrow key.
4. Use the up and down arrow keys to scroll the menu to Fallback.
5. Press the Select soft key or the OK button or the right arrow key.
·
Use the up and down arrow keys to scroll through the list of hunt groups you can configure. Use All
Groups for all the groups you can configure.
·
Use the left and right arrow keys to switch between altering night service or out of service settings.
·
The soft keys HGNS+, HGNS-, HGOS+ and HGOS- can be used to change the current status of the
group.
6. When viewing a particular group, if it already has a fallback destination set it is shown on the right.
7. To change the fallback destination, press the Change soft key and select the destination for calls.
Access Control
The system administrator is able to configure if you can access the Membership, State and Fallback options of a
group. If you are not configured for any groups then the Group menu is not shown.
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