Avaya 3616 - Miscellaneous; Wireless Phone Status Messages

3600 Series IP Phone Installation Page 60
IP Office 4.0 15-601082 Issue 05a (22nd May 2007)
Miscellaneous
Wireless Phone Status Messages
Wireless phone status messages provide information about the wireless phone's communication with the
access point and host phone system. The following table summarizes the status messages, in
alphabetical order.
• 3 chirps
The wireless phone is not able to communicate with the best access point, probably because that
access point has no bandwidth available. Action: None. This is only a warning, the call will hand
off to the best access point once it becomes available.
• Address Mismatch
Wireless IP telephone software download files are incorrect or corrupted. Action: Download new
software.
• Assoc Failed
The wireless IP telephone association was refused by the access point. MAC address of the
access point is displayed. Action: Check the wireless IP phone and access point security
settings.
• Assoc Timeout
The wireless IP telephone did not receive an association response from the access point. The
MAC address of the access point is displayed. Action: Check the wireless IP phone and access
point security settings.
• Auth Failed
Phone authentication was refused by the access pint. The MAC address of the access point is
displayed. Action: Check the wireless IP phone and access point security settings.
• Auth Timeout
The phone did not receive an authentication response from the access point. The MAC address
of the access point is displayed. Action: Check the wireless IP phone and access point security
settings.
• ASSERTxxx.c Line yyy
The phone has detected a fault from which it cannot recover. Action: Record the error code so it
can be reported. Turn the wireless phone off then on again. If error persists, try registering a
different wireless phone to the phone port. If error still persists, contact Technical Support and
repeat the error.
• Bad Code Type xx
The phones current loaded software does not match the selected license type. Action: Download
the correct phone software and restart the phone.
• Bad Config
Some needed configuration parameter has not been set. Action: Check all required wireless
phone configuration parameters for valid settings.
• Bad SSID
The wireless phone is configured for “static SSID” (as opposed to “Learn once” or “Learn always”
and no SSID has been entered. Action: Enter an SSID in the configuration settings or change to
one of the "Learn” modes.
• Bad Phintl File
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone
software and restart the phone.
• Bad Program File
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone
software and restart the phone.