Cleaning the Wireless IP Telephone
Issue 6, January 2011 147
4. Appendix D: Cleaning the Wireless IP Telephone
Wireless Telephones may occasionally need to be cleaned to disinfect them and to
maintain their appearance. Generally, wiping the phone's surface with a water dampened
cloth and/or paper towel will remove most films or residues. If additional cleaning is
necessary, Avaya recommends wiping the handset with mild detergent, Lysol®, isopropyl
alcohol or a diluted bleach solution.
• Pre-treated cloths and towelettes, like those used for eyeglasses or cameras, may be
used to clean the phone, however, avoid using those containing lanolin or aloe as it
will leave a slippery residue.
• When cleaning with disinfectants, do not rub the keypad characters vigorously. Doing
so will degrade legibility of the handset’s keys.
• Do not directly spray with or immerse the phone in a disinfectant or cleaning agent.
Spray the disinfectant on a soft cloth or paper towel, and then wipe the phone's
surface to dry it. The following products should not be used on the SpectraLink
wireless telephones.
− Do not use cleaning products containing quaternary ammonium compounds,(also
known as C12-18-alkyl [(ethylphenyl) methyl] dimethyl, chlorides and Benzyl-
C12-18-alkyldimethyl ammonium chlorides) such as CaviWipes™, CaviWipes™
XL, Cavicide® or Sani- Wipes®, Sani-Cloth, Super Sani-Cloth® and Sani-Cloth®
Plus. Quaternary ammonium compounds have been laboratory tested and have
been proven to damage the handset plastics. Using quaternary ammonium
disinfectants will reduce the life of your handset.
− Do not use furniture polishes, waxes or plasticizer based cleaner (ArmorAll®, etc.)
− Do not use lanolin, aloe, glycerin or other skin care type products
− Do not apply any solvent such as acetone, mineral spirits etc.
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