Troubleshooting via System Status Menu
Issue 6, January 2011 31
6.1 Error Status
The Error Status screen displays any alarms that indicate some system malfunction. Some
of these alarms are easily remedied and others require a call to Avaya’s Customer Support
Department.
From the System Status Menu, select Error Status. The screen displays active alarms on the
Avaya Voice Priority Processor.
The following table displays the list of alarms and a description of the action to take to
eliminate the alarm.
Alarm Text Action
Maximum payload usage reached Reduce usage, clear alarm
3
Maximum telephone usage reached Reduce usage, clear alarm
Maximum access point usage reached Reduce usage, clear alarm
Maximum call usage reached Reduce usage, clear alarm
SRP audio delayed Reduce usage, clear alarm
SRP audio lost Reduce usage, clear alarm
No IP address Configure an IP address
AVPP Server(s) lost Reduce usage or replace lost AVPP Server.
Clear alarm
Press C to clear all clearable alarms.
3
If capacity problems persist, additional AVPP servers may need to be added to the system to improve performance.
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