Part B: Avaya 3641/3645 Wireless IP Telephone
92 Avaya Voice Priority Processor, Avaya 3641/3645 Wireless IP Telephone, Handset Administration Tool
9.3 Syslog Mode
A syslog server must be present on the network in order for the Wireless IP Telephone to
send the log messages and have them saved. The syslog server will be found with DHCP
option 7 if the Wireless IP Telephone is using DHCP. If static addresses are configured,
the syslog server’s IP address can be configured statically in the Admin menu.
If the syslog server address is blank (000.000.000.000 or 255.255.255.255) or
the Wireless IP Telephone is using DHCP and no option 7 is received from the
DHCP server, the Wireless IP Telephone will not send any syslog messages.
Admin menu options:
*Disabled turns syslog off.
Errors causes the Wireless IP Telephone to log only events that we consider to be an error
(see below).
Events logs all errors plus some other interesting events (see below).
Full logs all the above plus a running stream of other quality information (see below).
The table below lists the syslog messages and which level of logging will produce them:
Message type Errors Events Full
Failed Handoff Yes Yes Yes
Successful Handoff No Yes Yes
Security Error Yes Yes Yes
Call START/End No Yes Yes
Audio stats No No Yes (every 5 secs)
Audio error threshold exceeded Yes Yes Yes
Radio stats No No Yes (every 5 secs)
Radio error threshold exceeded Yes Yes Yes
Error Handling Mode Yes Yes Yes
[SW ERROR] Yes Yes Yes
CHARGER-Placed in charger No Yes Yes
CHARGER-Removed from charger No Yes Yes
Checked in to server [IP addresses] No Yes Yes
Download aborted code incompatible. Error=#### Yes Yes Yes
DCA unknown MgmtAction category code=### Yes Yes Yes
CHARGER-Vbat: ##mV No No Yes
CHARGER-Battery temp out of range Yes Yes Yes
All syslog messages will include:
1. Date and time (to 1/100th of second) since handset START (currently set to Jan-1
00:00.00)
2. Wireless IP Telephone’s MAC address
3. Wireless IP Telephone’s IP address