Avaya 3641 - Answer a Call on a Second Line

Using the Advanced Features of your Avaya 3641/3645 IP Wireless Handset
Avaya 3641/3645 IP Wireless Handset SIP User Guide June 2012 47
Answer a Call on a Second Line
If another call comes in on a different line, a new call icon flashes and a tone sounds in
the audio stream.
Example:
In this example, a call is coming in on ―Line 2‖ and the ―Line 2‖ icon is flashing.
Line 1 [your dial number]
from
[caller ID]
number
▼Spkr
Hold
Mute
Tran▲
▼Nois
▲
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1. To view the caller ID of the incoming call without interrupting the active call,
press Nav . The original call‘s audio remains active. The display now shows
information about the incoming call.
Example:
Line 2 [your dial number]
from
[caller ID]
number
Spkr
Answ
Rej
2. Use the Spkr or Answ softkeys or Nav OK or START to answer the incoming call
and place the active call on hold. Pressing the Rej softkey will redirect the
incoming call to voicemail or as otherwise programmed.
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