2. Select Calls.
3. Select Call services > Absence.
4. Select the applicable absence reason in the list. The number of absence reasons (for
example: “Lunch”, “Meeting”, “Trip”, etc.) are configured in the WinPDM.
The code is defined when configuring the absence reason in the handset.
5. Press Select.
6. Enter time (HHMM) or date (MMDD) depending on the selected absence reason.
7. Press OK.
The handset sends an absence reason code to the system by establishing a call. The call
is automatically disconnected after a few seconds. The following text is visible on the idle
screen:
For example, 5016 > SAC (Send All Calls).
Where 5016 is the number of the handset configured for Absence Handling.
Deactivating the Absence settings
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Absence.
4. Select Deactivate.
5. Press Select.
Diverting calls
About this task
You can divert internal calls, external calls, calls when busy, and calls on no reply to another
phone number.
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Divert calls.
You can create a shortcut to the Call services function or activate a call service when a
profile is activated.
You can set the PBX settings for the call diversion to show the Divert calls menu in the
handset.
4. Select Activate.
Managing calls in absentia
November 2021 Using Avaya Wireless Handset 3730 with Communication Manager and IP Office 35
Comments on this document? infodev@avaya.com
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