Avaya 3730 - Page 73

Procedure
1. Check that both the old handset to be replaced and the new replacement handset are of
the same device type.
2. Use the WinPDM or the Device Manager to check that the software of DC4 Advanced
Desktop Charger or CR3 Charging Rack is of version 1.3.x or greater.
3. Make sure that the handset batteries are charged before starting the easy replacement
procedure.
4. Switch off the new handset by long pressing
.
Easy Replacement Procedure
About this task
During the Easy Replacement procedure, the LEDs of the handset and the charger follow the
same LED indications. This means that if the old handset has a broken display, the LED
indications on the charger and on the handset can be used to follow the replacement procedure.
Before and after easy replacement, the LEDs may have different LED indications.
Important:
Never remove a handset from the charger until the instructions in the display or the LED tells
you to do so (see status on the LED if the display is broken). If there is an error indication it
may be allowed to remove the handset. After the old handset has been located in the charger,
the new handset must be placed in the charger regardless if the replacement was successful
or not. Failing to do so may result in malfunction and the new handset will need to be sent for
service.
Procedure
1. On the new handset, press and hold .
Do not release until you are instructed to do so.
2. Put the new handset in the charger.
3. When the system displays the message "Start phone replacement?", release ,
and then press Yes.
The system displays the message "Follow the instructions. Each step can
take several minutes.".
4. Press OK (left soft key).
5. When the text "Please insert old phone in charger" is displayed, replace the new handset
with the old handset. The handset can either be switched on or off.
If the CR3 Charging Rack is used, the left charging slot must be used for both handsets.
Maintenance
November 2021 Using Avaya Wireless Handset 3730 with Communication Manager and IP Office 73
Comments on this document? infodev@avaya.com