Service: 604 -856- 9155
Email: service@natg.ca
Last Number Redial
▪ Press Redial soft key
▪ Scroll through your outgoing calls
▪ Lift handset to connect call or Press the Phone Icon to exit
Call History
▪ Press Call History key
▪ Use your arrows to scroll through All calls (incoming & outgoing) OR Use your arrows to
choose the list you’d like to scroll through (Outgoing, Incoming or Missed calls)
▪ Press Call soft key to dial number OR Press the Phone Icon to exit
Note: If you see icon on your display, it means you’ve missed a call.
Conference Calls
▪ Make or Receive 1
st
call, when connected, press Hold soft key
▪ Make or Receive 2
nd
call, press Hold soft key
▪ Make or Receive 3
rd
call (if applicable)
▪ Press Conf soft key to join all calls
Note: You will be assigned a conf # (usually starting at 100(see display)). Internal staff can join the
conference by dialing that conf number from their phone. An outside caller can also be transferred
to the conference number
Call Forward
▪ Press your Right Arrow
▪ Press Call Forward key
▪ Enter Extension number OR Dial 9 + desired Phone number (system will save this entire) OR
press DIR (on display) to scroll through directory
▪ Press Save
To Cancel: Press Call Forward key OR Press Status soft key, then press Off
Twinning (if Applicable)
When active, all calls will ring your desk telephone and the twinned number you entered.
▪ To Activate: Press the Twinning key
▪ Enter 9 + number you would like to twin your phone to (this number will save for next time)
To Cancel: Press Twinning key
Note: When you’ve answered a twinned call on your cell phone, you can press the twinning key to
pull the call from your cell phone to your desk phone
Recording
With active call….
▪ Press your Right Arrow
▪ Press Record key (button will light green when on)
To Stop: Press Record key
Note: Conversation records directly into your personal mailbox
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