Key Name Description
or
Appearance
or
Feature
These keys have two roles:
• Appearance Buttons – These buttons are used to make and receive
calls. Each button represents a separate call. For example, the currently
connected call to which you are talking, a held call and a new incoming
call that is waiting to be answered. See Appearance Buttons on page 22.
• Feature Buttons – Any other keys can be used for programmable feature
buttons. The label next to the button indicates its function. You can
reprogram some buttons, see Programmable Feature Buttons on
page 128. On touch screen phones, these buttons are replaced by their
text labels on the screen.
Soft Keys The keys below the display have variable functions. When the key is active,
its function is indicated by the text label that appears above it. See Call Soft
Keys on page 21.
On touch screen phones the labels on the screen can be pressed.
Cursor Keys This dial acts as a set of cursor key:
• You can use the up and down cursor keys to scroll through lists.
• You can also use the left and right cursor keys to enter and exit different
levels of the menu. Menu option that accesses a sub-menu is indicated by
the ... dots (ellipsis) after its name or a > symbol.
• When changing settings, the left and right cursor keys can sometimes be
used to scroll through possible settings.
OK Button This button, in the center of the cursor keys has multiple functions:
• When the phone is idle, it can acts the same as going off-hook to dial.
• When on a call or in a menu, pressing it matches the function offered by
the left-most soft key below the screen.
MESSAGE This key is used to access your voicemail system. By default this uses a
series of menus on your phone's display. See Voicemail on page 107.
PHONE This key is used to exit any menu you are in and return to the phone's
normal button display. During a call it can also be used to toggle the options
displayed on the appearance menu.
MAIN MENU This key is used to access a menu for phone settings and information.
These are settings stored by the phone itself rather than the telephone
system.
CONTACTS This key is used to display the various directories (personal and shared) of
names and telephone numbers to which you have access. See Contacts on
page 92.
CALL LOG This key displays a record of your most recent calls (answered, missed, and
outgoing). The button is illuminated when you have new missed calls. See
Using the Call Log on page 101.
Table continues…
Introduction
April 2020 9600 Series Phone User Guide 20
Comments on this document? infodev@avaya.com
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